You've got a nice business, a decent online presence, and you're cruising along smoothly.
Sure, you get online reviews, but maybe you don't think too much about it.
You love the five-star reviews, of course. Who doesn't?
And if you're smart, you're addressing the one-star reviews. A big part of reputation management is taking care of the negative comments.
But besides that, it's really up to the customer, isn't it?
That's not altogether true. There are some ideas to help you get coveted five-star Google reviews - and we've got them.
Customer's main way of judging a business is the star rating, so you can't afford to miss this guide.
Follow along as we go over all the ways you can see stars - and the one big business no-no you never want to forget.
The Easiest Way For Businesses To Earn Great Google Reviews
This tip is a total no-brainer but let's get it out of the way first.
The easiest way to get great reviews is to deliver great customer service and/or have a great product.
You might feel that's insultingly simple, but take a moment to take stock of what you offer.
Are you giving your customers the best experience from beginning to end? It might be time to tighten up your offerings.
Ask And You Shall Receive
What happens if your business is on point but you're not getting the Google reviews you want?
It can't hurt to ask. Don't get shy - but do it right.
Send a polite email or ask at the end of their experience if they would consider writing a Google review.
And most importantly - make it easy for your customers.
Influencing Their Review - The Right Way
Of course, you're delivering a great experience or product and asking for reviews politely.
But there's a neat little trick that can guide them towards five stars.
Here's how it works: go to your Google reviews page and click on "write a review".
Copy the URL that pops up. Now here's where it gets tricky - but it will make a huge difference.
Add the number five to the end of the URL you just copied.
When you do that, the review automatically comes up as five stars.
If they go to write a review and the five stars are already there, there's a good chance that they'll keep it.
What You Never Want To Do
You might be tempted to give out incentives for positive Google reviews, but that's pretty much a no-go.
It's kind of a gray area and might backfire. Stick to getting reviews the right way.
Getting five stars is incredibly important - 80% of consumers make their decisions based on online reviews.
Now you know the secrets to getting great reviews - take it further by partnering up with someone who cares about your success as much as you do.
The Local Impact Group knows all the ins and outs of making local businesses pop in SEO and reviews.
If you want to see stars, follow our tips and get The Local Impact Group on your side!